Cancellation and Refund Policy

Cancellation and Refund Policy

Last updated: [20/06/24]

At Streamonize, we value your satisfaction and aim to provide the best possible service. We understand that circumstances may arise where you need to cancel your subscription or request a refund. This policy outlines our procedures for cancellations and refunds.

1. Cancellation Policy

1.1 Subscription Cancellation

- You may cancel your Streamonize subscription at any time before the next renewal date.

- To cancel, log into your Streamonize account and navigate to the 'Subscription' section, or contact our support team at [email protected].

- Upon cancellation, you will retain access to your services until the end of your current billing cycle.

- No partial refunds will be issued for unused time in the current billing cycle.

1.2 Free Trial Cancellation

- If you cancel during your free trial period, your account will be closed immediately with no charges incurred.

2. Refund Policy

2.1 Eligibility for Refunds

- Refund requests must be submitted within 14 days of the initial purchase or renewal date.

- Refunds are processed on a case-by-case basis and are subject to approval.

2.2 Refund Process

- To request a refund, please contact our support team at [email protected] with your account details and reason for the refund request.

- If approved, refunds will be processed within 5-7 working days.

- Refunds will be credited to the original payment method used for the purchase.

2.3 Non-refundable Items

- Setup fees, installation fees, and other one-time charges are generally non-refundable.

3. Contact Information

For any questions about cancellations or refunds, please contact us:

- Email: [email protected]

- Phone: +91 6381434359

- Address: no.3, judge manai 1st street,

AMBUR,INDIA

4. Changes to This Policy

Streamonize reserves the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting to our website.